Before quotation
Share destination country, delivery location, estimated quantity and required arrival date. State any labelling, import or documentation requirements.
Trade delivery & order support
Agree delivery details before production.
Wholesale freight and order support depend on the agreed project, destination and written commercial terms. A catalog reference is not a freight quotation or delivery commitment.
Before dispatch
Confirm freight method, charges, agreed delivery terms, customs responsibilities and shipping documents in writing.
Order questions
Contact us with the order or project reference, affected SKU and a clear description. Include relevant photographs when requested through an agreed channel.
Existing orders.
This trade information does not replace the terms agreed for an existing order or any applicable statutory rights. For a previous retail purchase, contact us with your order number so we can review the terms and confirmation supplied for that order.
Your next project
Turn a product reference into a clear brief.
Tell us your target market, quantity and packaging direction. MOQ starts at 500; the applicable quantity, sample terms and production schedule are confirmed for your project.